Refunds

Returns

If you are not 100% satisfied with your purchase, you can return the product and get a full refund less any shipping costs or exchange the product for another one, be it similar or not.

You can return a product for up to 14 days from the date you purchased it.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. 

Additional non-returnable items:
Gift cards
Personal care items like lip balms, etc.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at care@georgianchristmas.ca and send your item to: 170 Jozo Weider Blvd Blue Mountains Ontario CA L9Y 0V2.

Shipping
To return your product, send your product to: Georgian Christmas Inc., 170 Jozo Weider Blvd Blue Mountains Ontario CA L9Y 0V2

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.